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New Research Shows U.S. Consumers Demand Choice in How They Pay; Often Choose Cash

HOUSTON, Dec. 04, 2018 (GLOBE NEWSWIRE) — In a digital-first world, the importance of cash within the payments ecosystem remains strong based on the many unique features of the tried-and-true greenback.

That’s the underlying message from Cardtronics’ 2018 Health of Cash Study. Now in its fourth year, the study analyzed the results of a June 2018 online survey conducted by Edelman Intelligence, an independent research company, and found that in making in-person retail payments, U.S. consumers:

“The primary conclusions from the Health of Cash Study are that U.S. consumers do not want to be told how they should pay for the things and services they acquire,” said Brian Bailey, Cardtronics EVP and Managing Director – North America. “In looking at their payment options, consumers see unique benefits in cash as more than just a store of value – they consider cash to be an important part of the social safety net, a critical tool in emergencies, and an overall great way to pay for many of life’s special moments.”

Other findings from the Health of Cash Study for 2018 include:

The Freedom to Choose

While Technology Evolves, Cash Use Remains Constant

Cash is the Only Payment Option Always Available

Explore more about U.S. consumer payment preferences, the role cash plays in commerce, and how cash helps address societal needs with the free 2018 Health of Cash Survey white paper. Full Survey results are available at: www.cardtronics.com/HealthofCash

About the Cardtronics 2018 U.S. Health of Cash Study
Cardtronics partnered with Edelman Intelligence, an independent market research company, to conduct a 20-minute, online survey among a nationally representative sample of n=1,000 U.S. adults ages 18+. Respondents were asked about their in-person (not online) payment preferences and habits either in brick-and-mortar stores or with other individuals, with results occasionally being split into groups based on what payment methods were used. Throughout the survey, separate questions were asked about mobile wallets, store-specific apps, bank P2P apps, and non-bank P2P apps. For the purpose of the analysis, these results were often aggregated into “digital payments.” The margin of error for this sample is +/-3.1% at the 95% confidence level. The survey was fielded between June 18 and June 27, 2018. 

About Cardtronics (Nasdaq: CATM)
Cardtronics is the trusted leader in financial self-service, enabling cash transactions at approximately 230,000 ATMs across 10 countries in North America, Europe, Asia-Pacific, and Africa.  Leveraging our unmatched scale, expertise and innovation, top-tier merchants and businesses of all sizes use our ATM solutions to drive growth, in-store traffic, and retail transactions.  Financial services providers rely on Cardtronics to deliver superior service at their own ATMs, on Cardtronics ATMs where they place their brand, and through Cardtronics’ Allpoint Network, the world’s largest surcharge-free ATM network, with over 55,000 locations.  As champions of cash, Cardtronics converts digital currency into physical cash, driving payments choice for businesses and consumers alike.

Contact Information:

Media Relations
Susannah Moore Griffin
Corporate Communications Manager
832-308-4392
sgriffin@cardtronics.com
Investor Relations
Brad Conrad
EVP – Treasurer
832-308-4975
ir@cardtronics.com

Cardtronics is a registered trademark of Cardtronics plc and its subsidiaries.

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