NRC Health Unveils Winners of Third-Annual Consumer Loyalty Awards

LINCOLN, Neb., Aug. 24, 2020 (GLOBE NEWSWIRE) — NRC Health, the leading provider of in-depth customer insights in healthcare, today announced the winners of its third-annual NRC Health Consumer Loyalty Awards during the 26th Annual NRC Health Symposium, which kicked off virtually today.

NRC Health’s Consumer Loyalty Awards are the only loyalty-based hospital rankings recognizing the top U.S. healthcare facilities driving loyalty among their patient populations. This year’s top 100 was identified by a nationally syndicated, Internet-based survey* that measures the opinions, behaviors and profiles of more than 310,000 consumers annually in more than 300 markets across the U.S. To qualify for the awards, the winning organizations had to receive at least 150 top-of-mind mentions on the survey and earn extraordinarily high scores across the seven critical aspects of consumer loyalty in NRC Health’s Loyalty Index, including access, brand score, engagement, need, motivation, experience and Net Promoter Score (NPS).

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Jennifer Lyle
Barokas Communications
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