MARKHAM, ONTARIO–(Marketwired – June 28, 2016) – VIQ Solutions Inc. (“VIQ” or “VIQ Solutions”) (TSX VENTURE:VQS) is pleased to announce that VIQ Dataworxs has expanded their installation with a key customer, a leading provider of digital capture and transcription services for large insurers in the US.
The customer provides property and casualty (P&C) insurers with a complete end-to-end workflow that includes secure digital statement capture, storage, and transcription. Given the sensitive and confidential nature of their services, cybersecurity is paramount and the customer offers unparalleled enterprise-grade security to address their clients’ needs.
“Cybersecurity and privacy at all stages of the recording and transcription process is an absolute imperative for this customer,” said Daryl Duda, Vice President of Sales at VIQ Dataworxs. “The advanced VIQ Dataworxs workflow is the only solution that could meet their high security standards and ensure that their clients’ information stays private at all stages.”
The Audioworxs server receives audio statements or dictation directly through telephone capture or imports the files from proprietary third-party call loggers. The audio files are then securely routed to over 250 authorized transcriptionists around the country.
To ensure the highest security of all of the customer’s important data, VIQ Dataworxs engineers created an algorithm to encrypt the audio files even when they are at rest, ensuring that only authorized users can access and playback the files.
“With advanced features like smartphone integration and cloud-based server technology, VIQ Dataworxs is truly the technology leader for secure, sophisticated digital workflow solutions,” continued Mr. Duda. “Our workflows meet the highest cybersecurity standards while remaining easy to use, and give our customers flexible capture and management options to meet their needs.”
“With our cybersecurity pedigree well-established through our experience in the courts, VIQ Dataworxs continues to win customers in new verticals who value the privacy and security of their digital content like medical, law enforcement and the insurance sector,” added Sebastien Paré, President and CEO of VIQ Dataworxs.
For more information on what is making the news at VIQ Solutions, please visit our website at www.viqsolutions.com/news.
About VIQ Solutions Inc.
VIQ Solutions is the leading technology and service platform provider for digital evidence capture and content management. Our secure modular software allows customers to onboard the VIQ platform at any stage of their organization’s digitization, from the capture of digital content from video and audio devices through to online collaboration, mobility, data analytics and integration with sensors, facial recognition, speech recognition and case management or patient record systems. VIQ’s technology leads the industry in security, meeting the highest international standards for digital/cyber security and privacy, including military and medical regulations.
Our solutions are in use in over 20 countries with tens of thousands of users in over 200 government and private agencies including law enforcement, immigration, medical, legal, insurance, courts, and transportation and transcription services. VIQ also provides end to end transcription services to several large government agencies through our Australia-based reporting and transcription partners. VIQ operates worldwide with partners like security integrators, audio-video specialists, and hardware and data storage suppliers. Managing digital media evidence is what we do, and we do it better than anyone else. For more information about VIQ Solutions, please visit www.viqsolutions.com.
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Sebastien Pare
President and Chief Executive Officer
(905) 948-8266 ext. 221
[email protected]
